Skip to main content

Privacy Policy

Agency for Communication Networks and Services of the Republic of Slovenia respects your privacy and undertakes to carefully protect any personal data obtained through the Agency’s web information system, and will not disclose them to any third parties or use for any other purposes without your consent. The Agency’s web information system includes certain links to external websites, which are not directly connected to the Agency, and the Agency does not assume any responsibility for protecting the data on these websites. The Agency for Communication Networks and Services undertakes to protect the data and privacy of visitors to its website to the best of its abilities. In order to prevent unauthorized access to the obtained data and their disclosure, maintain their accuracy, and ensure their subsequent appropriate use, the Agency uses appropriate technical and organizational procedures for securing the data it collects. The Agency cannot exclude potential data abuse, as in spite of the security measures and security communications protocols used, the internet is an unpredictable medium.

About Cookies and Their Use on Our Website

What are cookies?

A cookie is a file that stores website settings. Websites load cookies onto user devices with the goal of identifying individual devices and settings used to access the websites.

Cookies allow websites to recognize whether a user has previously visited this website, and with advanced applications can also help provide customized settings. Their storage is under complete control of the user’s browser, which can also disable or restrict cookies.

What are website cookies?

Cookies are essential for providing user-friendly online services, as the most broadly used e-commerce features would not be possible without cookies. The interaction between online users and the website is much faster and simpler with the help of cookies. They make it possible for a website to remember an individual’s preferences and history, making browsing pages more effective and friendlier.

There are numerous reasons for using cookies. They are used for storing the data on the condition of an individual website (details on the customization of an individual website), help in the execution of online services (e.g. an online store), help collect statistics on website users and visits, user’s habits, etc. Cookies help us to assess the effectiveness of our website’s design.

You can read the Information Commissioner’s guidelines on the recommended and permitted use of cookies here.

List of cookies used on our website

CookieThe cookie’s purposeAdministratorType
CookieConsentStores user’s preferencesAKOSNecessary
_gaUsed to distinguish users.GoogleOptional - analytical
_ga_<container-id>Used to persist session state.GoogleOptional - analytical

The cookies used on our website do not collect any personal information that could be used to identify you, and cannot damage your computer, tablet, or mobile phone. Cookies make it possible for our website to function properly, and help us understand which information is the most useful to our visitors.


By using this website you permit the website to set cookies on your computer or mobile device.

Cookie management and deletion

If you want to change the way cookies are used in your browser, including blocking or deleting them, you can do so in the browser’s settings. Most browsers support the option of completely rejecting or accepting all cookies, accepting only a certain type of cookie, or warning you each time a website attempts to save a cookie. The cookies the browser saves can also be deleted with a few simple steps. If you change or delete the browser’s file with cookies, change or upgrade your browser or device, you may have to disable the cookies again. The procedure for managing and deleting cookies differs depending on the browser. If you require assistance for this, you can consult your browser’s help.

Agency for communication networks and services of the Republic of Slovenia
Stegne 7, 1000 Ljubljana, Slovenia

T: 01 583 63 00
F: 01 511 11 01

Office hours:
from Monday to Friday from 9 am to 11 am.
Wednesday from 1 pm to 2 pm.

Office hours by phone:
from Monday to Friday from 8.30 am to 2 pm.

Free phone number: 080 27 35
every weekday between 9 am and 1 pm.

Slika številk za pomoč
color contrast
text size
highlighting content
zoom in